What Are The Problems With Sleep Number Beds
What are the common complaints about the Sleep Number mattresses? There are a number of complaints about the mattress, but the top five we found were poor customer service, price of the mattress, breakdowns and malfunctions, comfort and what is called trench affect. This is when the bed sags in the middle.
Where Does Your Unwanted Mattress Go
If youve have recently bought a mattress from a reputable vendor, you can rest assured that it is new unless otherwise clearly indicted. If you are unsatisfied with your mattress and want to return it, you dont have to feel bad about cluttering up landfills with practically new mattresses.
Your returned mattress will still find a good home with someone who needs and wants it. In most cases, when state law allows it, returned mattresses are donated to charities like the Salvation Army, women resource centers, or homeless shelters. When donations are not allowed, the discarded mattresses are disassembled and cut up for other products like carpet padding, roofing material, or gymnastic mat foam inserts.
Some states do allow reselling pre-owned mattresses after theyve been cleaned and/or refurbished and relabeled. In fact, according to the Federal Trade Commission, as long as mattresses meet certain labeling and processing requirements, used mattresses can be resold. These mattresses are often sold as clearance items, or in Scuff and Tear sales. So, if youre getting a clearance price for your mattress, you might actually be buying a pre-owned mattress.
Unfortunately, if youre looking for a bargain, you may not be able to tell if your mattress has been broken-in already by someone else until its too late.
How To Tell If Your Mattress Is New
How can you tell if your mattress has already been bought, used, and returned by another customer? While there are laws in some states that restrict the resale of pre-owned mattresses, some deceptive mattress companies will try to get around the rules. And in some states, there are very loose regulations of the bedding industry, so consumers in those states are left with few protections from shady vendors.
There are many unscrupulous parties that just take a used mattress, sew a new cover on it, dont sanitize it, sell it as new and dont disclose it, said Chris Hudgins of the International Sleep Products Association.
So how can you tell if a mattress that is new to you is actually new?
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Sleep Number Trial And Warranty
Sleep Number offers a 100-night trial that begins the day your new mattress arrives. The company asks that you give yourself 30 nights to adjust to your new mattress.
If youre not happy after 30 nights and before the 100-night trial ends, you can contact the company to arrange a return or exchange. This is a necessary step, as Sleep Number must authorize all returns. Some accessories, including bases, cant be returned.
Shipping and delivery fees apply for any permitted returns. In some cases, the only available return shipping option may mean the product is picked up by Sleep Number at your cost. Returns cant be processed in retail stores.
Sleep Number mattresses have a 15-year limited warranty against defects in material and workmanship under normal use. If you have a claim during the first warranty year, you dont have to pay for repairs, but you may be responsible for shipping fees.
Costs go up significantly after the first year. Through year 11, youre responsible for paying 30 percent plus 5 percent for each year from the date of purchase if you have a claim. From year 11 to year 15, youll pay 85 percent of the costs if you have a claim.
Warranties vary for Sleep Number accessories.
When Does Sleep Number Have The Best Sales
Sleep Number has a selection of mattresses to choose from categorized in four collections: Classic Series, Performance Series, Innovation Series, and Cooling Memory Foam. Each mattress has its own set of specs and features, but prices typically range from under $1000 to upwards of $6000. Take advantage of their sales and promotions to get an even better deal!
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Smart Bed 25 Year Limited Warranty
This warranty includes all Sleep Number 360 smart bed mattresses and Sleep Number 360 smart bed integrated bases and frames purchased after January 1, 2017.
Once again, we suggest that you read the full warranty policy on the website. There are some key notes:
- Sleep Number will essentially cover the cost of a manufacturing or product defect in full for the first two years of the warranty.
- There are several things you can do to void your warranty. Some of these include tampering with the Firmness Control system or remotes, staining/damaging your mattress with liquids or fluids, ripping off the legal tag, opening the remote and forget to keep your original receipt .
- After the first two years, you are responsible for a portion of the price needed for any repairs or replacements to your mattress or base.
Here are more details on Sleep Numbers warranties.
What The Numbers Mean
Sleep Number is all about beds, but in case it wasnt obvious, theyre also all about numbers.
A persons Sleep Number number corresponds to the individuals ideal firmness and support.Numbers range from 0 to 100 and the higher the number, the more air/firmer the feel of the Sleep Number bed will be.
Likewise, the lower the Sleep Number, the less air will be in the air chamber and the softer the bed will be.
Sleep Numbers are super personal and can change. If an individual determines what he or she thinks his or her setting is in the store and go home and dont like it, there is no reason the person cant adjust the number till he or she finds a good fit.
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Sleep Number Warranty And Return Policy
Every Sleep Number bedding item comes with a 30-day guarantee. During this period, if you decide you dont like your pillow, you can exchange it for a different one. You just wont be able to get a refund.
The pillows also come with a 1-year limited warranty against defects in material or workmanship with normal intended use.
Sleep Number will replace the item within 1 year of purchase with the same, or a comparable, item.
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How To Make Sure You Will Love Your Mattress
Our goal at Mattress Advisor is to help you find the perfect mattress so youll never need to return it. Our expert review team has tested over 120 different brands of mattresses using a 6-point testing procedure plus an 8-point evaluation. Our reviews provide scores on 14 criteria for each mattress to help you find the perfect place to rest your weary bones. So, a site like ours is a good place to start your search for the perfect mattress.
Beyond reading mattress reviews, you should consider the following features of any mattress you consider buying:
- Support for neutral spinal alignment
- Limited motion transfer
- Mattress firmness you find comfortable
- Relief for pressure points
Why Is My Sleepiq Not Working
What to check if you or your partner arent getting a SleepIQ® score: Make sure your bed is plugged in and online. Your bed requires power and a connection to Wi-Fi to record your sleep data. Outages longer than a couple of hours may result in no score recorded last night or inaccurate recording during the outage.
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Which Is Better Sleep Number Or Tempurpedic
The best sleeping position for lower back pain
- BACK sleeper: A firmer Sleep Number® setting helps align your spine.*
- stomach sleeper: A firmer Sleep Number® setting helps support your lower back.*
- side sleeper: A softer Sleep Number® setting cushions and supports curves.
Sleep Number True Temp Pillow
- Types: Classic, contour, and ultimate
- Sizes: Standard and king
The TRUE TEMP Pillow is designed to resist heat and humidity buildup. A Healthline editor slept on the contour version of this pillow for several weeks and confirms that it lives up to this claim. The editor says it stays cool to the touch all night.
The pillow has a layer of poly fill on top of a memory foam center. That means that the contour version doesnt quite feel the same as a traditional contour pillow.
If youre looking for a true contour pillow, this may not be the right pillow for you. But if youre open to a different feel, the TRUE TEMP Pillow is comfortable and supportive.
One thing to note is that, since the pillow has a memory foam center, it has a slight chemical smell upon opening. This fades quickly, and, after a week, its barely noticeable.
The cover is removable and washable. In testing, it held up well after a wash, and the filling remained smooth and comfortable.
This hypoallergenic option is made from memory foam pieces and premium down alternative fibers.
I tried this pillow and found the outer material to be incredibly soft and breathable.
The ultimate model includes three removable inserts, so you can adjust the height of the pillow to fit your sleeping needs. Sleep Number suggests using one or two inserts for stomach sleeping, and two or three for side and back sleeping.
The cover is removable and washable.
- Types: Ultimate, curved, and classic
- Sizes: Standard and king
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Trial Period And Returns
Sleep Number gives you 100 nights to test drive their beds. There are a lot of moving parts built into a Sleep Number bed. We would recommend you take 30 nights of sleeping before deciding whether to keep any mattress. We would recommend taking at least that amount of time for the Sleep Number. You may need some time to figure out which number/firmness at which you sleep most comfortably.
If you decide the mattress, or any of the individual layers, doesnt work for you, just initiate a return within 100 days. Sleep Number has to authorize it before you can expect a return. Once you initiate a return, you have 30 days to get it back to Sleep Number. You will pay to return your mattress. After all of that, and after your returns have arrived at Sleep Number, youll have to wait 21 days for your refund.
But you can exchange your mattress for an upgrade or downgrade. Youll have to pay the difference for the upgrade. Youll get a refund of some portion of the difference if you choose a lower-priced model.
Purple Mattress + Power Base
ThePurple Mattress + Power Base features a unique technology with a design and feel unlike others. The company’s Comfort Grid technology performs well in terms of pressure relief and spine alignment.
The Power Base is neatly done to elevate a user’s sleeping experience. Its combination with the mattress offers adjustable positions and full-body massage for the lower and upper body to enhance a restful sleep at night.
This Sleep Number bed alternative is a great choice for hot sleepers, courtesy of its open-grid comfort layer that dissipates heat. Some of its other impressive features include under-bed lighting, anti-snore position, zero gravity setting, customizable positions and a smooth, resonant-frequency massage.
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Sleep Number Models And Prices
âThe Sleep Number Classic Series is the most affordable line of mattresses in their collection. Each bed features dual adjustability, Responsive AirÂ® technology for better spinal alignment, and SleepIQÂ® technology to track your sleep.
- c2 Smart Bed model starts at $599 for a Twin and goes to $1699 for a California King
- c4 Smart Bed model starts at $1399 for a Twin and goes to $2399 for a California King
âThe Sleep Number Performance Series includes everything in the Classic Series, with enhanced pressure relief layers for improved feel, support, and sleep quality.
- p5 Smart Bed model starts at $1849 for a Twin and goes to $4899 for a California King
- pSE Smart Bed model starts at $2199 for a Twin and goes to $3799 for a California King
- p6 Smart Bed model starts at $2399 for a Twin and goes to $3899 for a California King
The Sleep Number Innovation Series includes everything in the previous two, with a temperature balancing sleep surface. It absorbs excess heat and releases it as you cool to give you the ultimate temperature regulating experience.
- i8 Smart Bed model starts at $3149 for a Twin and goes to $4899 for a California King
- iLE Smart Bed model starts at $4399 for a Twin and goes to $6099 for a California King
- i10 Smart Bed model starts at $5099 for a Queen and goes to $6399 for a California King
âCooling Memory Foam
- m7 Smart Bed model starts at $3149 for a Twin and goes to $4899 for a California King
Sleep Number Remote Not Working
The firmness of a Sleep Number bed is controlled via a remote or SleepIQ app.
Have trouble with the remote? Don’t fret as troubleshooting isn’t challenging. Two AA batteries run the Sleep Number 360 smart bed remote. In addition to following the remote’s set-up process, users need to ensure their bed is not only plugged in but also all the connections are secure.
When a remote stops working, inflating or deflating the mattress isn’t possible. The remote can stop working mainly because of two reasons
· Kinked hose
· Loss of power connection
If the bed’s Firmness Control System is not running as you try to deflate or inflate, it means that the system isn’t getting enough power. If that’s the case, push the power cord into the wall and system’s base.
If it is because of a kinked or loose hose connection, check to ensure the hose isn’t lined at the bed’s base and mattress. A kinked hose connection is also common with theFLEXFIT 3 SMART BASE. If this is the case, check the connection of the hose at the pump.
Another issue that affects a remote is the display not working. If the display light is dimmed or not working, consider changing the batteries. When doing that, insert the batteries and battery cover properly.
Learn how to set up the Sleep Number bed remotein this video.
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Making Sense Of Sleep Number
The Sleep Number 360 Smart Bed line consists of four series, most of which include several models:
From a design standpoint, Sleep Number 360 Smart Beds and Value Beds are similar to any other mattresses: Each contains an upper comfort portion made of foam layers and a lower support portion. Instead of the foam or springs found in the lower support portion of conventional mattresses, in Sleep Number mattresses, that support portion consists of an adjustable air chamber and a support pad. These air chambers make it possible for couples to independently adjust firmness levels to their own liking. Theres also a sleep tracker inside the bed.
Heres how the key components work:
The air chamber allows you to adjust the firmness level of the mattressyour sleep settingsby filling the chamber with more or less air. The settings range from 5 to 100 you can adjust them in increments of 5 using the SleepIQ app on your phone or tablet, or with a remote . With the 360 Smart Beds, the tissue-boxsized pump is incorporated into a base , which pairs with the mattress. If you dont purchase the base, the pump will sit on the floor.
Mattress Stores In Morgantown Wv
- Sleep Number Beds & Mattress Store in Morgantown, WV. Return to Nav. Were taking precautions to ensure your health and safety and remain committed to helping you get the quality sleep you deserve. Private appts available 10am-11am call your store to schedule.
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Modular & Adjustable Bases
Since Sleep Number is all about individualized comfort, it is not surprising that they also make different types of bases for the mattress.
Sleep Number makes one modular base and three different adjustable bases for their mattresses: FlexFit 1, FlexFit 2 and FlexFit 3.
Note: A Sleep Numbers modular or adjustable base is not the only base that works with a Sleep Number mattress. All one needs to have is a flat and sturdy surface for the mattress or the individual may potentially void his or her warranty.