Better For You Better For Your Home
All the foam we use in our mattresses is CertiPUR® recognised, meaning both the materials it contains and the emissions it releases have been independently and rigorously assessed CertiPUR® foam is verified as free from CFCs and other ozone depleting substances, and ensures lower emissions to protect indoor air quality.
In addition, you can rest easy knowing that all CertiPUR® foam is free from added phthalates and harmful metals such as mercury or lead, and includes safe, non-toxic levels of fire retardants.
Sleep Trial And Returns
One of the main reasons that buying online is different from in-store is that you dont have the ability to lie down on the bed before making your purchase. Instead, you have a sleep trial during which you can use the mattress at home with the option to return it for a refund.
Most customers appreciate an in-home sleep trial because they can test out the mattress in real-world conditions for an extended time. This gives a clearer sense of whether a mattress works for you than just feeling it out for 15 minutes in a mattress store. During the trial, you can return the mattress if you arent satisfied, and that usually entails the company sending someone to pick it up from your home.
Both Tempur-Pedic and Sleep Number provide a sleep trial with their mattresses.
- Tempur-Pedic gives customers 90 nights to try the mattress at home. You are required to keep the mattress for 30 nights before initiating a return. If you decide that you dont want to keep it, there is a $175 charge for return shipping.
- Sleep Number gives customers 100 nights for a sleep trial and requires that you keep it for 30 nights before initiating a return. The return shipping charge for Sleep Number beds ranges from $199 to $249.
Sleep Number Brand And Reputation
The Sleep Number Corporation, based in Minneapolis, MN, manufactures Sleep Number beds in the United States. The company started life as the Select Comfort Corporation in 1987.
The main way that people can purchase a Sleep Number bed is through a Sleep Number store, of which there are more than 570 across all 50 states.
Regularly ranked highest in customer satisfaction with mattresses by J. D. Power, Sleep Number became an official Sleep + Wellness partner of the National Football League in 2018.
The company also offers consultations with sleep professionals, who can provide helpful guidance on how to sleep better.
According to company research, compared with those who slept on traditional innerspring mattresses, people who used a Sleep Number bed fell asleep faster, slept more deeply, had fewer sleep disturbances, and had more relief from back pain. However, no objective research supports these findings.
Sleep Number beds contain technology that measures a persons sleep data, including body position and temperature.
Sleep Number beds allow for automatic or manual customization of different sides of the mattress.
Generally, Sleep Number beds have the following key characteristics:
Beds in this series have the classic Sleep Number bed features, plus comfort layers to provide pressure point relief.
The mattresses in this range include:
This range of mattresses may suit people who often wake up with aches and pains.
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How Long Does A Sleep Number Bed Last
A 25 year warranty covers material defects for both the mattress and hardware. The repair or replacement is determined from a prorated cost that is based on when it was purchased. The warranty is non-prorated for the first 2 years. From years 3 to 19, owners pay a prorated charge of 20% of the original product price for mattress replacements, plus 4% for each year of ownership. From years 20 to 25, owners pay a flat prorated charge of 96% of the original product price. Because there is a great deal of technology that is involved with a sleep number bed there is more probability of a breakdown. Sleep Number beds include a hose, pump and remote and reviews include early breakdown of component pieces. However, the longevity of the mattress is longer than other traditional mattresses due to the fact that the issues can be solved by replacement pieces. So rather than replacing the whole mattress you can just fix or replace the elements that are in question. Sleep Number beds last on an average of 8.5 years which is longer than 6 years for traditional mattresses.
The Most Popular Sleep Number
The most popular Sleep Number is in the 35-40 range. When I asked a representative why this is range is so popular, I was told: Sleep Number is really based on personal preference and what is most comfortable for each person, the 35-45 range gives great support and pressure relief for most.
Sleep Number also told us that, in terms of models, some common options are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling.
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Customer Service & Support
This brand offers a 100-night trial to allow customers to decide whether they like the mattresses or not. They also provide a 15-year warranty and free UPS shipping. Premium delivery, setup, and removal are currently free, but make sure you double-check at the time of your order sometimes it is a hefty fee.
Return shipping is not free, and you must call the Sleep Number Customer Service Number to get a Return Service Order before returning any products. That number is 1-800-472-7185. In addition to this 800 number, there is this link which provides a chat feature and online support, and a form you can fill out to request a call back from them.
Browse Sleep Number Customer Reviews
Going with the C2 and adding my own bells and whistles
Very grateful for Candid Reviewer’s advice. We were interested in the C2 after seeing the excellent rating it received from Consumer Reports, with high marks for durability, side and back sleeping. We went to the sleep number store, stuck to our plan and avoided being up- sold, and bought both the recommended fiber topper and a gel topper to experiment with once the C2 arrives. We also are using our old metal frame with a queen-size bunkie board , for a nice savings compared to the $300 foundation from sleep number. More $ for new sheets and bedding!
Not perfect but best mattress I’ve had in….well ever.
I will not buy any other bed again.
Best bed I ever had. I’m a big person 300 Plus pounds…At year 10 the pump went out and I called…they still had my info and sold me a new pump at 1/2 price. It’s went through 2 moves and is still great! My husband is also big so it stands up to heavy folks. Folks on the phone were friendly and helpful. I’m looking now to buy my son one.
So far, So Good!
Warning: Sleep Number Beds Last Only 6 Years
I wish I had not purchased this bed since I cannot find a good sleep position and will purchase another mattress
One moth in and love it, after a few tweaks
DO NOT BUY THIS BED!!!! READ YOUR WARRANTY!!!
ONLY buy the C2 mattress, no upgrades
DO NOT BUY
Love the bed, hate the technology
A review 6 years in the making
Delivery / Service
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How To Choose A New Mattress
When it comes to picking a new mattress, there are two types of things you must consider: what type of sleeper you are, and the fundamental qualities of mattresses offered on the marketplace. By considering your unique sleeping qualities within the context of what types of mattresses are available, youll be able to narrow your alternatives substantially.
Please note that although weve found that specific mattress types tend to work much better with particular types of sleepers, mattress choice is ultimately subjective. Consequently, we recommend going to a local store and trying various mattress types prior to buying online.
Building And Construction Material And Method
The mattress is rather firm and comfortable as it is made with a three-layered product. It has actually a convenience aerated foam, gel-infused memory foam, high-density assistance foam, an open-cell comfort foam, and tempered steel coils.
The gel-infused foam offers excellent support to the user, while the ventilated foam enables caught heat to escape from the mattress. This aerated foam is the reason the Twilight mattress supplies a cool, all-night-long sleep.
The tempered/pocketed steel coils work is to separate movement forces and supply a great bounce on the mattress. The high-density foam prevents rolling and sagging, hence offering sturdiness to the mattress.
A plus for the Sweetnight Twilight mattress is that it uses pressure relief to the neck, shoulders, back, hips regions by permitting ideal contouring around ones body shape.
Sweetnight Twilight mattress is available in densities of between 10 and 12 inches.
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What Is The Best Mattress
In order to determine which mattress ranks highest, our test team considers a number of factors, including performance ratings and quality of construction. We believe the Helix Midnight is the best overall mattress on the market because it performs well in multiple categories and features a thoughtful design. With its mid-range firmness and excellent pressure relief, motion isolation, and temperature neutrality, this mattress is likely to appeal to a wide range of sleepers. The approachable price-point makes it an even more attractive option.
If you are looking for a mattress that excels in a specific performance category, our team has tested and researched hundreds of other mattresses to come up with the list of picks above. Whether your priority is a mattress that stays cool at night or youre looking for a bed that can help relieve back pain, weve got you covered with recommendations.
Sizing And Pricing Information
Another perk from Sleep Number is they have financing options. For purchases that range from $3,000-$5,999.99, there is a 24-month finance plan you can opt into. The other financing options include 48-month financing on purchases $8,000 or more, or 36-month financing on purchases $6,000$7,999.99, which would work well if you purchased a base, and/or other Sleep Number bedding.
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Sleep Number Remote Not Working
The firmness of a Sleep Number bed is controlled via a remote or SleepIQ app.
Have trouble with the remote? Don’t fret as troubleshooting isn’t challenging. Two AA batteries run the Sleep Number 360 smart bed remote. In addition to following the remote’s set-up process, users need to ensure their bed is not only plugged in but also all the connections are secure.
When a remote stops working, inflating or deflating the mattress isn’t possible. The remote can stop working mainly because of two reasons
· Kinked hose
· Loss of power connection
If the bed’s Firmness Control System is not running as you try to deflate or inflate, it means that the system isn’t getting enough power. If that’s the case, push the power cord into the wall and system’s base.
If it is because of a kinked or loose hose connection, check to ensure the hose isn’t lined at the bed’s base and mattress. A kinked hose connection is also common with theFLEXFIT 3 SMART BASE. If this is the case, check the connection of the hose at the pump.
Another issue that affects a remote is the display not working. If the display light is dimmed or not working, consider changing the batteries. When doing that, insert the batteries and battery cover properly.
Learn how to set up the Sleep Number bed remotein this video.
I7 Smart Bed Mattresses Vs Others
This bed will feel very similar to other memory foam mattresses, especially ones that are good for side sleepers. For example,Loom & Leaf mattress has a similar mattress profile with medium-to-soft firmness and an emphasis on relieving pressure. Theres also the Bear mattress which is a little more firm and great at temperature regulation to keep you from overheating. In general, if you know you want to stay cool, this bed should be added to the list of mattresses for temperature regulation.
If youre no stranger to smart beds, then this smart experience will be most similar to ReSt. This is because ReST includes their Whisper air system which is very similar to the Responsive Air system from Sleep Number. There is also Eight Sleep, which includes similar features like bed warming and integration with other smart products. Another smart bed is HiCan but doesnt have any auto-responsive technology.
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How To Choose The Right Size Bed
The right size bed depends on your age, size and personal preference, as well as floor space. If you share a bed with a partner, double beds are recommended as a minimum. If you prefer to spread out, king size beds offer the luxury of extra sleep space, while super king beds are our largest and most generous offering. For adult solo sleepers, double beds provide enough room for you to spread out comfortably. Buying a bed for a child? Small single beds are suited for younger children while single beds will see older children through from adolescence to adulthood. Alternatively, small double beds are perfect for smaller bedrooms where floor space is a premium.
Not sure if you have enough room? View our Bed Measuring Guide to find out more.
Level & Flat Sleep Surface
About 20% of Sleep Number bed owners report a problem with the middle of the bed where the two air chambers meet.
Some owners say there is a “valley” or “trench” in the middle, while others report a “hump.” There also can be a problem with one or both sides of the bed sloping toward the middle which can cause a sleeper to roll or slide in that direction.
The middle area may be uncomfortable to lie on, and it can be less than friendly for intimate activities, including cuddling, spooning and sex.
Sleep Number customer service may have solutions to problems with the middle, such as a “lift” which is a piece of foam that is placed under the air chambers to raise the middle.
Problems with the middle of the bed tend to be reported mainly by owners who use very different firmness settings for each side of the bed, such as 90-20. It may also be a problem when both sides use a very low or very high firmness setting.
Read Also: Cost To Return Sleep Number Bed
Pump Replacement Costs Can Surprise You
A common problem with Sleep Number pump issues is that if your pump assembly is out of warranty, you have to replace the entire assembly, which includes air hoses, connectors, along with the pump itself. Heres some comments of one Sleep Number reviews frustration with replacing pump and connector parts after a failure:
After a few years, the bed required $600+ in parts and an air pump
Some of the bells and whistles that come along with the more upscale Sleep Number models utilize various technologies to deliver a bette nights sleep. Keep in mind though, that of the models in their higher end Performance Series can be priced in the $4,000 and up range. Lets take a look at some of the features and benefits of these so-called Smart Beds.
Sleep Number Mattress Vs Alternative Mattresses
Sleep Number Mattresses are a popular choice for shoppers looking for customized comfort. With firmness adjustability and 11 mattress models, there is a fit for every person and sleep position.
But there are reasons that some consumers are looking elsewhere, such as
- Cost savings: Sleep number mattresses range in price from $999-$5,099 for a queen-size mattress. There are many less expensive alternatives, especially for couples who dont need different firmness levels on each side of the bed. See our Sleep Number Bed Coupons page for more.
- Features: While Sleep Number Beds come with many useful features, there are features out there that they do not have. For instance, couples might want a bed with dual temperature control.
- Trial period & return policy:Sleep Number offers a 100-night sleep trial. If you decide to return your mattress, you will be charged an additional fee. Some mattress companies have longer trial periods and free returns.
- Shipping cost: Sleep Number charges $199 in shipping. Many companies ship for free.
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What Beds With Storage Options Are There
Divan beds come with integrated storage drawers in a range of styles and sizes. Choose from divan beds with 1, 2 or even 2 + 2 drawers. Ottoman beds have hidden storage compartments under the mattress simply lift the mattress to reveal plenty of room for all your storage needs. Some of our TV beds come with ottoman storage space too, as well as compartments for media devices and game consoles.
Why You Can Rest Easy With Simba
Were experts in the science of sleep, and over a million customers have already trusted us to give them the best nights sleep theyve ever had.
Top Rated and Award Winning
We have 180,000 five-star reviews, which is more than any other mattress brand in the world weve also won over 50 sleep industry awards.
A Proud British Company
We design and make all our mattresses and beds in the UK, creating local jobs and reducing our environmental impact.
Expert Sleep Science
Using body profile data from ten million sleepers, our sleep scientists have created a mattress designed and crafted for every sleeping style and body type.
Simba Service Promise
We offer free delivery and returns, with a 200-night free trial and a 10-year guarantee. You can also shop with 0% finance over 12 months.