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Helix Sleep Customer Service Phone Number

Helix’s Limited Warranty And Responsibilities

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Helix warrants the Standard Mattress in its original packaging sold to you against the defects in material and workmanship set forth below for a period of 10 years from the time your Standard Mattress is purchased by you, when the Standard Mattress is used normally for its intended purposes.

Helix warrants the Plus Mattress and LUXE Mattress in its original packaging sold to you against the defects in material and workmanship set forth below for a period of 15 years from the time your Plus Mattress or LUXE Mattress is purchased by you, when the Plus Mattress or LUXE Mattress is used normally for its intended purposes.

Removing the Mattress Cover from your Mattress will automatically void any warranty claim. Please contact Helix in advance or if you have any questions.

Heavyweight Sleepers Over 230lbs

The Helix Dusk should provide appropriate support for heavyweight back sleepers since it alleviates pressure while maintaining the alignment of the spine.

The softest models in the Helix range, like Helix Moonlight or Helix Moonlight or Helix Sunset are likely to provide adequate pressure relief for heavy-weight side sleepers.

Heavyweight stomach sleepers however tend to go toward the Helix Dawn for proper spinal support.

The Helix 100 Night Sleep Trial

At Helix, we stand behind our matching technology and the quality of our products. Thats why we offer our 100 Night Sleep Trial and 10-15 year warranties for all of our mattresses. But any new mattress has an adjustment period, so we want to make sure you know what to expect after you receive your new Helix mattress in case you’re not completely sure after the first few nights.

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How Can I Determine The Correct Mattress Firmness

Medium firm is always the most sought-after mattress which is why the majority of top mattresses fall in the range of 7 to 10 on the scale of firmness .

But mattresses are also subjective. Comfort and firmness are based on many factors, including your weight and height, your body shape as well as your sleeping style, temperature and whether you are experiencing any pain, such as in your back or hips. This means that one persons experience of an mattress will differ from that of a different person. Also, whether you prefer a softer or firmer mattress will be dependent on your personal preference.

But, theres general advice to consider what degree of mattress firmness are most comfortable with

1. Think about your preferred sleeping position. Back sleepers usually prefer a mattress that is medium-firm. This provides the best of both worlds and provides a neutral spine alignment , while also supporting the hips and shoulders however, without placing too many pressures on them. If your mattress is too soft, back sleepers could find their spine developing an unnatural U and this can cause strain.If its too firm the natural S curve of your spine will not be supported properly.

Combination sleepers must select in accordance with their preferred sleeping position . If you dont already have one, a mattress that is medium firm will dish out the best comfort and support in all sleeping positions.

What This Limited Warranty Covers

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This limited warranty applies to the following Defects in your Mattress:

Deterioration causing the Mattress to have a visible indentation greater than one inch that is not associated with an indentation or sag which results from use of an improper or unsupportive foundation or adjustable bed base. Normal wear requires that a Mattress be continuously supported by a matching foundation or adjustable bed base with a proper bed frame sufficient to support the collective weight of the Mattress and foundation. Any foundation, box spring, frame, or other base on which the Mattress is placed that has slats greater than 5 inches apart will be considered improper for your Mattress and will void the warranty.

Any physical flaw in the Mattress that causes the foam or spring material to split or crack, despite normal usage and proper handling.

Any manufacturing defect in the assembly of the Mattress Cover.

This limited warranty does not cover the following:

A normal increase in softness of the foam pressure-relieving material which does not affect the pressure-relieving qualities of the Mattress.

Comfort preference beyond the 100 day risk free trial period.

Physical abuse or damage to the structure and/or cover material, including but not limited to, burns, cuts, tears, liquid damage, or stains provided, that the Defect is caused by such abuse or damage.

Replacement of any non-defective pieces in the Helix sleep system .

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Whats The Best Mattress For 2021

We believe that its the Nectar Memory Foam is the most comfortable mattress available since it is a great value in terms of price. Its incredibly comfortable and supportive, and also very competitively priced. The typical price for a queen-sized bed is $799, which is a reduction from $1,198. All sizes are sold at Nectar with a per-permanent 400 percent discount and $399 of accessories for free. This is a remarkable value for the price. However the Nectar Memory Foam also comes with a massive trial period of 365 days and a lifelong warranty. Also, the return policy is clear and fair.

In addition, if you have some extra money or would prefer a mattress with a little more bounce, we recommend the luxury internalspring hybrid Saatva Classic mattress. Its about $1,300 for a queen size but its typically a $200 discount to be had If youre looking to get the best hotel luxury its the mattress for you. Its also been approved through the American Chiropractic Association, making it a good option for those suffering from back pain.

Another perk to buying from Saatva is the brands free White Glove Delivery service. Its a part of the service Saatvas team of experts will put the new mattress in your room of your choice and then take away your old mattress if they arrange it in advance.

Helix Mattress Customer Service Number

Helix mattress is a personalized or customized solution to your sleep problems developing from unsuitable bed linen. Every individual has a specific sleeping style. Some individuals sleep well on their back, laying directly on the bed and searching for. Some people sleep well on their side. Some people take up quaint postures to make themselves comfortable. If individuals do not have the very same approach to sleeping or the exact same sleeping posture and certainly not the same sleeping pattern, be it time of the night or duration, then a single bed mattress or particularly a mass produced bed mattress might not be matched for any and sundry. When you consider this reality, Helix mattress seems to be the only logical alternative. It is a mattress that is made specifically for you and your partner, to match your requirements and to ensure that you and your partner have great satiating sleep every night. Helix Mattress Customer Service Number

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How Does The Videotron Simplified Payment Option Work

You can choose the Videotron Simplified Payment option when you purchase a new phone and subscribe to one of our Mobile plans with a 24-month agreement. The cost of your phone is then divided into 24 affordable monthly payments with no interest and no deposit. At the end of the 24 months, your phone is fully paid and only your Mobile plan appears on your invoice.

Shop now for the plan that meets all your needs and the phone of your dreams, and create your perfect combination with the Videotron Simplified Payment option.

What Is The Most Suitable Kind Of Mattress

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The simple answer is that theres not one best mattress. Why? Because everybody is different The best type for you depends on your body type, health and your sleep style. Its also because the differences between each type of mattress have become less significant. The technology has advanced so dramatically in the past five years that its hard to detect any noticeable differences when you sleep on mattresses.

Its a great thing as it means that youll be able to pick any of the choices in our best mattress guide and be extremely content whatever it is, regardless of whether the mattress was constructed from copper-infused memory foam, coils, cooling, or a cutting edge combination of all-natural substances.

It is useful to know the different types of mattresses before making the final decision. With that in mind, this article will walk you through the primary options, and highlight the main differences between themHelix Mattress Customer Service Number

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The End Of The Sleep Trial

If you’re like most Helix customers, youll be sleeping so well you wont even know the 100 Night Sleep Trial is over. But if you find that youre unhappy with your Helix for any reason within your 100 night trial period, you can reach out to our team of Sleep Specialists who make the return process simple. Theyll walk you through the process step by step, arrange a mattress pickup, and refund you in full once the removal is complete. No risk, no lost sleep.

What Is The Firmness Of Helix Mattresses

The Helix mattresses are available in a wide range of options, with the most soft being moderately soft and the firmest being fairly firm. Its Helix Sunset is on the softer end of the range We have given it a rating of 5.5 out of 10 on the scale of firmness. Helix Dusk is next. Helix Midnight is next, and we gave it a 6/10 which means that its softer than normal. Helix Dusk and the Helix Midnight as well as the Helix Dusk are in the middle of the spectrum. Both mattresses have a score of 7/10, which is slightly more firm than the average. The Helix Twilight and Helix Dawn are at the harder end of the spectrum, with both receiving an 7.5/10 score .

Its important to keep in mind that hardness is a personal preference. If youre looking for firmness, you may assess these mattresses differently based on your body weight and personal preferences. People who are heavier, for instance might find them more firm because they are able to press further into the mattress to reach into the support layers. On the other hand, people who weigh less be surprised to find these mattresses softer since they are higher in the comfort layer of each bed.

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Helix Mattress Vs Competitors

As you explore Helix reviews, a few facts will become apparent in no time. Helix mattress is more expensive than the majority of other mattresses. This is reasonable offered it is customized. A lot of other brands do not make tailored mattresses. The service warranty and life-span or toughness of Helix mattress could be much better. If you check out consumer Helix bed mattress evaluates on Amazon and other sites then you would realize that motion isolation and heating issues are not problems that you need to worry about when you buy a Helix bed mattress however you do need to understand the kind of mattress you require. At the end of the day, the style and engineering of the mattress will be inning accordance with what you express so your choices are the secret.

It is challenging to compare Helix mattress with its competitors such as Casper, Leesa or Purple due to the fact that they are standard and Helix is a personalized bed mattress. Helix is thinner than most bed mattress at 10 inches. That is a standard function. It will have four layers, which is more or less exactly what most other brands select. Instead of memory foam, Helix mattress has micro-coils. There are 2 more layers of poly foam and base foam respectively. The upper layer is vibrant foam. The top layer is 2 inches, so is the 3rd layer which is of poly foam. Base foam is four inches and the second layer from top is a little bit more than two inches.

What This Limited Warranty Does Not Cover

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This limited warranty does not cover the following:

Any damage caused by you.

Any repair or replacement of Adjustable Base parts by unauthorized persons.

If the Adjustable Base has been mishandled , subjected to physical or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance procedure outlined in the owner’s manual and this warranty.

Damage caused to mattresses, foundation cover, fabric, bedding cables, electrical cords or other items.

If there has been any modification of the Adjustable Base without prior written consent.

The cost for unnecessary service calls, including costs for in-home service calls solely for the purpose of educating you about the Adjustable Base or finding a satisfactory power connection.

This warranty will be void if you exceed the recommended weight restriction of 850lbs including the mattress.

Damage if used in any environment or a commercial setting which was not intended.

Comfort preferences.

Physical abuse or damage to the structure, including but not limited to, burns, cuts, tears, liquid damage, or stains provided, that the Defect is caused by such abuse or damage.

Any Adjustable Base sold by resellers who are not authorized retailers of Helix.

In the event of a Defect, Helix’s sole and exclusive liability described above and your sole remedy under this limited warranty will be subject to your fulfillment of “Your Responsibilities” below.

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Attributes Of Helix Mattress

The most noteworthy characteristic of Helix bed mattress is its ability to genuinely comprehend the sleeper. The quiz helps in the process. There is the typical protector for the bed mattress to prevent wear & tear and to secure the bed mattress from spills and dirt. The customization is truly worthwhile because the designers, sleep experts and engineers dont simply create standard features throughout the entire bed mattress when there is a couple with various preferences. They come up with unique characteristics for each half or side of the mattress. This addresses the requirements of a couple that has various sleeping patterns, postures and preferences or needs.

Helix Sleep Frequently Asked Questions

Below are all the Frequently Asked Questions about Helix Sleep. The questions are about Helix Sleep funding, Helix Sleep revenue, Helix Sleep founder, Helix Sleep CEO, Helix Sleep Head office, Helix Sleep contact details and more.

When was Helix Sleep founded?

Helix Sleep was founded in 2014.

Who is the Founder of Helix Sleep?

Jerry Lin is the founder of Helix Sleep.

Where is Helix Sleep headquarters?

Helix Sleep headquarters is in New York, New York, United States.

How many employees does Helix Sleep have?

Helix Sleep has 28 employees.

What sector does Helix Sleep operate in?

Helix Sleep is in retail sector.

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Who This Warranty Extends To

This limited Warranty extends to the original purchaser of any Mattress who is located in the United States or Canada. All Helix warranties, including any implied warranties, are valid only for the period of time the Mattress is owned by the original purchaser of the Mattress. The “original purchaser,” for the purposes of this warranty, is the first purchaser of the Mattress from Helix or a Helix authorized retailer. PLEASE RETAIN A COPY OF YOUR RECEIPT AS PROOF OF PURCHASE. All Helix limited warranties are not transferable.

How Is The Helix Vs Sleep Number Comparison Done

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1. We search

For the Helix vs Sleep Number comparison, we crawl through hundreds of user reviews, opinions, forums & groups. We thoroughly analyze all mattress specifics disclosed on multiple different sources – huge portions of data are collected daily.

2. We analyze

To create the most trustworthy Helix mattress vs Sleep Number mattress comparison, our experts aggregate & analyze the gathered data. Each mattress is evaluated by multiple different factors. The metrics are simplified and unified, making them easy to understand.

3. We compare

The data that was gathered & analyzed in the Helix mattress vs Sleep Number mattress comparison is visualized in a comprehensive chart. The mattresses are put head-to-head so that the reader could easily compare all the different factors& decide quickly.

4. You choose

According to our analysis, we decide which mattress wins the Helix vs Sleep Number comparison. Since we only present you with real facts and not just marketing claims, the winner is decided fair & square. But its still up to you to choose the right mattress!

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The Approach To Personalization Of Helix Mattress

Helix mattress requires its consumers to take a Sleep Quiz. This is more of a survey that assists the sleep professionals and engineers at Helix to understand your requirements. This Sleep Quiz takes two to three minutes. Helix deals with sleep as science and the bed mattress as a piece of innovation, which is not really different from how competing brands like Casper, Leesa, Purple or Nectar approach their own bed mattress. When the test is taken, Helix sleep professionals and engineers deal with the style, product and every physical quality of the bed mattress that will fit the requirements of the particular person or couple who had actually taken the test. This process is called the Helix Sleep System by the company. The company takes a couple of days to create and make the customized Helix bed mattress. The bed mattress is produced in United States based factories and it ultimately gets shipped within ten organisation days. You would secure free shipping anywhere within the United States. Most of the times, the tailored Helix bed mattress is delivered within ten service days.

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