Tuesday, April 9, 2024

How Does Sleep Number Work

Figuring Out Your Sleep Number

Working at Sleep Number | Tricias Story

Sleep numbers go from 1 to 100, with 100 being the firmest setting. Each mattress comes equipped with a remote to program and change the sleep number.

For dual-chamber mattresses, each mattress can be programmed separately using the same remote.

How do you figure out your sleep number setting? If youre using the remote, its a bit of trial and error and playing around until you find the optimal firmness for you.

Or, you can add on Sleep IQ technology, which is an app connected to a specific type of air pump that you can purchase separately.

This proprietary technology is a program that connects to your bed while youre sleeping to monitor and track when your sleep quality is best. Then, it automatically adjusts your mattress to that setting using the connected air pump.

The app can also be connected to other wellness apps like Calm or Nest to provide even more understanding of your sleep patterns.

Bed Types Bases And Pricing

Sleep Number sells several different 360 Smart Beds, with queen sizes starting at $1,099 for the entry-level c2 Classic series model. The company offers its FlexFit adjustable bases starting at $1,499 for a queen.

The mattresses come in a range of industry-standard sizes that fit into traditional frames and furniture sets: twin , twin XL , full , queen , king , and California king .

All 360 Smart Beds feature DualAir adjustability, Responsive Air technology, and Sleep IQ tracking. The DualAir feature allows you to dial the firmness of each side independently, so if you like sleeping on a cloud and your partner prefers a brick, you can both have it your way. The Responsive Air feature monitors the beds air pressure level as you sleep, and automatically adjusts to maintain your desired firmness. The SleepIQ feature tracks your shut eye, heart rate, breathing, and more.

All three above-mentioned features are optional if youre a solo sleeper, you can get a single-chamber mattress you adjust all at once. If youre not a fan of the Responsive Air or sleep tracking features, you can easily disable them in the app.

The last time we reviewed a Sleep Number 360 Smart Bed, we tested the p5 Performance series model with a FlexFit 1 base, which is still on the market. A Sleep Number spokesperson tells me that the p5 is a popular model, and the company recently updated it with a new sleep surface for improved pressure relief.

Also Check: Where Can I Buy A Sleep Number Bed

Troubleshooting And Replacement Costs

Asupport section with content and videos to help with replacement costs and troubleshooting is available on the company’s site.

Need assistance identifying the replacement part needed? Have a warranty claim? Users that need assistance with troubleshooting or replacement parts shouldcontact the company.

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Sleep Number Credit Card Financing Options

Sleep Number financing offers a 60-month equal repayment schedule on all 360 series beds including the i10. Of great importance to note is that financing only works with Sleep Number credit cards. Every financing offer is subject to credit approval. For financing, the process is seamless. All you need to do is fill out a simple online application, submit and wait for a credit decision. Once approved, you can proceed to shop online, over the phone or in-store.

The company’s credit card for buyers with fair or above credit. Sleep Number’s APR is high . Prospective applicants need at least a credit score of 630.

Compared to the Sleep Number financing option, theGhostBed financing terms for their SmartBed is friendlier. Buyers enjoy a 5-Year 0% APR and can pay as low as $117/month for GhostSmart Bed.

The GhostBed financing process is quick and effortless without any hit to a buyer’s credit score. Pay installment payments easily through bank transfer or debit card.

Rest Original Smart Bed With Rest Gelgrid

Sleep Number Bed Warranty

The ReST Original Smart Bed with GelGrid is another top choice for the best adjustable mattress. This technologically-advanced bed uses 2,000 biometric sensors to collect data on breathing, heart rate, and movement that users can view through the ReST app. This information enables individuals assess the quality of their sleep and identify factors that could be impacting their sleep each night.

This smart mattress features independently adjustable air chambers to allow couples to customize the firmness level of their side of the mattress. With the automatic real-time response feature, the firmness level of each air chamber will increase or decrease based on an individuals changing sleep positions. Additionally, each side of the mattresses offer five different ergonomic body zones for even greater personalization and tailoring to individual preferences.

ReSTs proprietary GelGrid is also integrated into this mattresss design. This 4-inch layer is designed to provide enhanced airflow while also adapting to each body and alleviating pressure points.

ReST mattresses include a 90-night sleep trial and a 10-year full warranty. The ReST Original Smart Bed with GelGrid is available in twin XL, queen, eastern kin, eastern king split top, split king, and California king sizes.

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Dipping In The Middle

Couples who share a Sleep Number mattress sometimes voice concern over a dip in the middle of the mattress. This complaint is common enough that its been given the name trench effect.

The trench effect doesnt tend to take hold until couples have been using their mattress for at least one year. When it occurs, it feels as if the middle of the mattress doesnt hold air as well as the outside of the mattress.

While we dont know for sure why this happens, customer reviews point to two likely culprits. One possible cause is couples sleeping at dramatically different firmness levels, say a 90 and a 20. This variation in firmness from one side to the other could cause the mattress to weaken in the middle over time. Next, the trench effect appears to happen more often with heavy sleepers than light sleepers. The dual-sided chambers may weaken faster with greater weight.

These reviews suggest that the Sleep Number bed is best for light to average weight people who have relatively similar mattress needs with their sleeping partner.


  • Some couples, particularly heavy couples or those with different firmness needs, experience the trench effect. This is when the middle of the mattress sags, typically after a year or more of use.


Alternative Brands that Support Heavier Sleepers:

Nectar With Adjustable Base

TheNectar with Adjustable Base features the classic memory foam that conforms gradually to a sleepers body and relieves pressure. Medium- and lightweight back sleepers and medium- and lightweight side sleepers will love the comfortable sleep surface that the mattress creates.

While the mattress is great at offering pressure relief, its not the softest choice. It is medium-firm. The balance of support and comfort makes Nectar an excellent match for folks with the desire to relieve pain, especially hip pain.

Nectar is not a good option for heavy people and those that desire a responsive and bouncy mattress. Additionally, it doesnt work for hot sleepers that are afraid of overheating while asleep.

Also Check: Sleep Number Bed Dual Temp Reviews

Final Sleep Number Bed Review

The overall consensus is that while the company tries to bring a quality product to market, they fall short. They also dont come through with their customer service. For the price you are paying you shouldnt have any concerns about getting a good product, and having good service behind it. It seems that this is one of those instances where theyve grown too fast, and have started to slip up.

Our RecommendationWhile it is a novel idea to be able to control each side of the bed, it would probably be easier to find a bed that you both can agree on. There are memory foam mattresses that are both soft and supportive. These mattresses also allow you to use the full length of your king size bed, instead of splitting it into two like the Sleep Number Bed does. IF youre still bent on trying it, be sure to lay down on one in person at one of their showrooms before making a decision.

Sleep Number 360 M7 Smart Mattress

Working at Sleep Number: Employee Candidate Qualities

The Sleep Number 360 m7 is the only Sleep Number model to feature a memory foam layer. The m7 memory foam comfort layer is 5″ thick and offers both the contouring and pressure-relieving qualities that most sleepers expect to feel with memory foam.

The only Sleep Number model exclusively featuring a memory foam layer is the Sleep Number 360 m7. The m7 memory foam comfort layer is 5 inches thick. You should feel both the contouring and pressure-relieving qualities that most expect to feel with memory foam. This layer also works to keep you cool since it absorbs heat and then releases it when you grow too cool.

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Who Should Purchase A Sleep Number Adjustable Bed

Adjustable beds are a great choice for people who need relief from back pain and sleep-related issues. For those looking to learn more about their sleep patterns and overall health, Sleep Numbers SleepIQ technology acts as an added resource. Couples with different sleeping preferences might also enjoy the Sleep Number adjustable beds ability to customize firmness for each side of the bed.

Sleep Number Mattress Pros And Cons

Pros Cons
  • You can customize how firm or soft your side of the mattress is according to your preferences and needs.
  • You can monitor how well you are sleeping with the Sleep IQ technology that comes with every Sleep Number mattress model.
  • The highly-rated customer satisfaction at Sleep Number can provide peace of mind about what to expect during the purchasing process.
  • The starting price of Sleep Number mattresses is higher than some other mattress options on the market.
  • Sleep Number mattresses are sold primarily in branded retail locations, so you may not be able to find them in your local general mattress store.
  • The air chamber design of Sleep Number mattresses requires that you take extra caution with any sharp objects in order to avoid popping one of the air chambers.

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How Long Do Sleep Number Mattresses Last

According to Sleep Number, the mattresses should last at least 15 years. However, your mileage may vary. Some reviewers say the mattress lasted them about 10 years, while others say theyve had their Sleep Number for 20 years. Other reviewers report that the mattress didnt last them very long at all and that they experienced sagging issues.

How Do I Put The Air In My Sleep Number Bed

Sleep Number Bed Problems (2021)

Use the pump and follow the video below. You could also use a battery-operated camping mattress pump.

Two airlines are entering each side of the mattress, one for inflation and the other for deflation.

I doubt if it matters which the pump is connected to but if possible, try to connect to the inflation air tube, make sure the valves to all the lines are closed off to prevent air from escaping.

Switch on the handheld pump and start to inflate. Once you have reached the desired inflation level, the job is done.

You will probably need to top up the air from time to time as small amounts of air escape from the lines or mattress.

It is possible to make the same inflation with a foot pump, clearly a more difficult task, but it can be done. You just need to exert more effort.

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Why You Should Trust Us

As a senior staff writer at Wirecutter, Ive spent over two years covering sleep and mattresses. Im the author of Wirecutters mattress buying guide, foam mattress guide, innerspring mattress guide, and sleep tracker guide. Ive slept on dozens of different mattresses at home, sampled dozens more in-store, visited mattress factories, and attended mattress trade shows. Ive also spent countless hours interviewing dozens of sleep and mattress experts about good sleep hygiene, pressure-point relief, and proper spinal alignment in bed. For this guide, I made two visits to the Sleep Number store in New York City to try its offerings. I also slept on the Sleep Number 360 p6 in my home for about three weeks.

How Does Dualtemp Layer Work

The DualTemp layer uses active air technology. It works by using the rooms air temperature using a box placed under the bed or near the head to regulate its climate.

Because of this, the range of temperature will vary from home to home, and it would be unreasonable to assume that the Dual Temp will perform the same in California as it would in, for instance, Washington.

Users have highlighted that the product will cool down to a maximum of around 8 degrees from room temperature, and heat up to about 25 degrees from room temperature, so the Dual Temp pad is not as useful in extreme heat or cold as it would be in a more moderate climate.

The DualTemp is most effective in more moderate climates, generally, around 68-72 degrees Fahrenheit, although users from warmer places like Florida and California have mentioned that they have found the pad effective.

Other users have brought up that Sleep Number’s promotional material is a tad misleading when it comes to the degree of control the user has over the bed climate. Rather than being able to set the pad to a specific temperature, you only have three settings either side of hot or cold and that it’s impossible to tell exactly what temperature the bed is at before you climb into it.

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Can I Use My Phone As A Sleep Number Remote

Yes, just pair the bed with the app, and now you have control over your smartphone.

If you struggle to pair, you can find the bed number on the base of the pump unit. If nothing happens, make sure the pump is plugged in.

Once connected, the bed will inflate. This takes approximately 20 minutes.

How Much Does Sleep Number Bed Cost

Sleep Number Bed – Personal Review after 2 years of use

Sleep number bed has an air cushion inside. At the side of your bed you can find some buttons. You can fix the necessary settings and thus create your individual conditions of sleeping. If you sleep with your spouse, you can both enjoy individual sleeping conditions because two sides of your bed are fixed separately.It sounds great and many people go to the shop just after they have heard about this bed for the first time. Later they return home disappointed and without any purchase. They were impressed by sleep number bed cost.The price of this bed depends on its model. Thus twin model costs about $450. The prices vary from $450 to $7000. If you get queen size of this bed, you will pay a little less for the model. That very model will cost you more if you get king size. Earlier models like p2 cost much less then the latest models like i10. The price of this bed is about $7000.

As you see sleep number bed cost is really impressive and thats why many potential clients of Select Comfort, the manufacturer of these beds, always ask themselves why the bed is so expensive.

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Are Sleep Number Adjustable Beds Covered By Insurance

Medicare covers the cost of adjustable beds only when theyre prescribed by a doctor. Your doctor will need to explain your need for an adjustable bed. The same is true for most private insurance companies. Check directly with your insurance provider to make sure it offers coverage for a Sleep Number adjustable bed.

Modular & Adjustable Bases

Not included in the price of your Sleep Number mattress but available for purchase are modular bases and a series of adjustable bases.

While you dont have to use Sleep Numbers modular base for your mattress, it does replace a traditional box spring and is available for $299 for a Queen.

There are three levels of FlexFit adjustable bases that will essentially enhance your Sleep Number experience.

  • FlexFit 1:Raises the head of your bed
  • FlexFit 2: Raises the head and foot of your bed, has a zero gravity option, offers a timer and reduced snoring feature
  • FlexFit 3: All of the features in the FlexFit2 plus a massager as well as under-bed and nightstand lighting

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Controlling Your Bed And Finding Your Sleep Number

The SleepIQ app is well organized and easy to navigate, with three tabs on the bottom: Sleep, Bed, and Profile.

In the Bed tab, you can adjust your Sleep Number setting, control the FlexFit base, and set up bedtime Routines so the foot warmer is on when you tuck in at night. Here, you can also enable/disable the Responsive Air, underbed lighting, and sleep tracking features.

Your Sleep Number can range from 5 to 100 , and is adjustable in increments of 5. The SleepIQ app offers a useful feature that can help you find your ideal setting, though it still takes some trial and error. Navigate to Bed > Sleep Number Setting > Find Favorite, and the app will let you test a range of firmness levels.

Since it can take some time to get used to a new mattress, Sleep Number recommends trying your selected firmness setting for two to five nights. If youre not comfortable, try adjusting it by 5 or 10. Increasing the number will increase the firmness, and vice versa. I like my mattress on the softer side, so I kept my Sleep Number at 30 for the first few nights. That was a little too soft, so I increased it to 45, which feels perfect.

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