Delivery Warranty And Returns
The Value Bed line ships free via UPS. Other lines can be delivered in-person for $200. You can pick a day and time window based on availability, and, if all works well, Sleep Numbers Comfort Service Home Delivery service team stops by with your mattress, configures the air pumps and app, and shows you how everything works. However, the delivery team missed my window twice because of New York City traffic . I received my bed on the third try, only to find out that I had been given a one-chamber instead of a two-chamber mattress, as requested. For my re-order, with the help of the Sleep Number public relations team, I was able to confirm a morning delivery and received the correct mattress without a hitch. To be fair, despite my experience, customer service wasnt a big pain point among the user reviews we analyzed.
Theres a 100-night free trial for all new Sleep Number mattresses, but you need to sleep on one for 30 nights before filing for a return. Plus, if you decide to return the mattress, theres at least a $200 fee to cover transportation costs. If you ordered an adjustable base with your mattress, that base cannot be returned.
Bed Materials And Options
As mentioned, each bed is equipped with the patented air flow system that made Sleep Number so famous. But the other materials used are nothing to ignore. The foam layers used are patented contouring foam of high quality to help confirm, support, and reduce pressure points. The cooling layers are made to absorb excess heat and release it to provide a cooling sensation. Performance options do allow you to choose between a cooling layer and regular layer, while all of the Innovative lines have a cooling foam included in the design.
The Sleep Number Innovation Series
The Innovation Series is Sleep Numbers highest-end, plushest line. Although these mattresses arguably dont feel as plush as most foam or innerspring mattresses of similar price, the beds in this line actually feel like nice mattresses. If I were set on a Sleep Number mattress and could afford to do so, Id spend more for the Innovation lines added cushioning. But for someone like my husband, who just wants something adjustable and comfortable enough to sleep on, a less-expensive p6 would do just fine.
The i8 comes with 6 inches of foam and a temperature-balancing surface , and it felt pleasantly pillowy. The i10, with its additional inch of foam, was just a tad fluffier. Like the pSE from the companys Performance line, the iLE is not a typical fixture in-store, and it, too, has the ClimaTemp foam, described by the company as softer and more cooling.
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Sleep Number Series/model Breakdown
Sleep Number offers two types of beds:
- 360® Smart Beds
- Value Beds
The 360® Smart Beds are organized into three categories: Classic, Performance, and Innovation.
Each series essentially builds off the other. The Classic Series beds, the C2, and C4 offer the most standard options while the Innovation Series has the largest, thickest layers and most added features.
The Classic series models are the most basic mattresses. They will have the firmest feel to them because there is the least amount of layers between the air chamber and the top of the mattress.
|72 x 84||split only at the head of the bed|
The Split and FlexTop mattresses are best paired with a FlexFit Adjustable Base. For example, with a Split King, the sleeper can raise/lower just the head and feet of his or her side of the bed. If the persons partner is snoring, he or she could raise the head of just their side with a FlexTop.
Selecting A Bed And Preparing For Delivery
If youre seriously considering getting a 360 Smart Bed, I strongly suggest speaking with one of the companys Sleep Professionals, who can assess your needs, give you a rundown of the different models and features, and help you pick the best model for you.
Sleep Numbers beds are expensive, but the company often runs promotions, so wait for a deal if you can. At the time of this writing, its offering $800 off 360 Smart Beds as part of a fall sale. The company also occasionally waives its $199 premium delivery and setup fee, which is otherwise required with the purchase of any 360 Smart Bed.
To make the cost more manageable, Sleep Number offers financing options through Synchrony Financial starting at $45 per month. For peace of mind, the company also offers a 100-night trial and a 15-year limited warranty.
Before receiving my review unit, I was a little nervous about whether it would work with my current bed frame, and Im happy to report that it does. The FlexFit base needs to sit directly on the floor, but in many cases, can be dropped into your existing bed frame, as is the case with my setup. Sleep Number says it wont work with platform furniture and frames with under-bed storage.
The bottom of the base
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Sleep Number 360 C2 Smart Mattress
The Sleep Number 360 c2 is an air bed that adjusts to your preferred firmness level, so you can find the perfect firmness for your body type and sleeping position. It comes with a remote so that you can adjust the amount of air with just a click.
The difference between the two mattresses is 1 inch of thickness. The c2 has a 2-inch layer in the top comfort layer made of gel-infused foam on top of the 6-inch air chamber layer. The c4 has a 3-inch layer. Also, the c4 has zoned support in the comfort layer, meaning its less dense to contour to hips and shoulders or more dense to support the neck or lower back. The Classic line beds are the most affordable you will find at Sleep Number.
Signs Your Sleep Number Bed Needs Replacing
While Sleep Number mattresses can last well over 10 years, there are tell-tale signs that it might be time to shop for a new model.
- Air loss If your Sleep Number bed isnt retaining air as it used to and deflates a lot quicker, it might be due to a problem with the hose or air chamber.
- Sagging A common complaint is that the middle between the two adjustable sides tends to sag and have a sinking-in feeling. If this becomes more prominent, its a good sign its time to replace.
- Waking up with more aches and pains Probably the most obvious sign your mattress needs replacing is experiencing frequent soreness in areas like your lower back, hips, and neck. This signals a lack of proper lumbar support in your mattress.
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Sleep Number Credit Card Financing Options
Sleep Number financing offers a 60-month equal repayment schedule on all 360 series beds including the i10. Of great importance to note is that financing only works with Sleep Number credit cards. Every financing offer is subject to credit approval. For financing, the process is seamless. All you need to do is fill out a simple online application, submit and wait for a credit decision. Once approved, you can proceed to shop online, over the phone or in-store.
The company’s credit card for buyers with fair or above credit. Sleep Number’s APR is high . Prospective applicants need at least a credit score of 630.
Compared to the Sleep Number financing option, theGhostBed financing terms for their SmartBed is friendlier. Buyers enjoy a 5-Year 0% APR and can pay as low as $117/month for GhostSmart Bed.
The GhostBed financing process is quick and effortless without any hit to a buyer’s credit score. Pay installment payments easily through bank transfer or debit card.
Most Popular Sleep Number Beds
The most popular beds in the Sleep Number brand are the Classic 360® c2 and the Innovation 360® i8 Smart Bed. The first makes the list because it offers a lot of design for the price. The second does because it has every Sleep Number bell and whistle they offer.
The Classic 360® c2 is the baseline model among all Sleep Number 360 beds. No fancy foam layers. No expensive base. Just 2 inches of fabric and foam on top of the eponymous, adjustable air chamber that basically makes a Sleep Number bed. Its affordable for a Sleep Number mattress and you can still adjust ho firm it feels. Its a budget option, but one with the most attractive mattress feature Sleep Number sells.
The Innovation 360® Smart Bed i8 is 12 inches thick with a soft and breathable fabric cover. The 6-inch comfort layer in the i8 uses two different types of foam for support and pressure relief. There is also a special material in the surface of the mattress that releases heat so the mattress keeps its cool. This bed has the dual air chambers that you can adjust to find the right firmness, SleepIQ® tracking, the temperature-balancing surface and the Responsive Air® feature that will add or release air as you shift at night to make the bed more comfortable.
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Sleep Number Sales And Promotional Offers
There are many sales and promotions available that make owning a King size Sleep Number Bed even more affordable. Common discounts include:
- Percentages off
- Set amounts off
If you’re looking for a great deal, it’s best to always check their website to see which offers you can take advantage of. Simply sign up for their email newsletter to get the latest deals and sales updates.
Which Sleep Number Bed Is Best
Now to the real meat of it! Here is a breakdown of every Sleep Number bed so you can figure out what is best for you.
For Firm Loves, Without Bells and Whistles
The C Classic series mattresses will be the most affordable option, but also the most limiting. These beds will be on the firmest end of the spectrum and come with the least amount of bells and whistles. Still, this could be a great option if youre on a budget but still want the ability to adjust the level of air pressure in your mattress with the click of a button.
The Sleep Number c2 Bed:
The c2 bed does not come with a foam mattress pad on top of the air chamber. Instead, it has a soft fiberfill sewn into a thin layer right above the air chambers. This is a great option for people who love firm beds especially side sleepers. Many reviewers said the bed did a great job at helping alleviate back pain by providing ample and firm support. Others spoke to the beds longevity and a few were happy with the price point being more manageable than comparable beds.
Lastly, the c2 includes a 15-Year Limited Warranty, which means any damage to the bed due to a manufacturing or material issue will be covered by Sleep Number for the first two years. After that, a percentage of the cost will be replaced or refunded up to 15 years based on the type of damage reported.
The Sleep Number c4 Bed:
For The Most Popular Option, Great Balance of Firm and Fluff
The Sleep Number360® p5 Bed:
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Personal Comfort Vs Sleep Number
Purchases over $4,999 or more. Qualified Customers Only. 36 equal monthly payments required.
6 months same as cash financing with no interest. Click here to Learn More.
FedEx Ground shipping for unassembled mattresses and accessories is free. Curbside delivery is free for adjustable bases.
Valid Name, Phone and Email Required to Receive Promo Codes.
Compare Sleep Number v Personal Comfort | Save up to 60% | Consumer Reports ranks Personal Comfort higher than Sleep Number | The Highest Rated Number Bed | The Perfect Bed for Couples.
Based on Sleep Number website pricing as of 5/5/2021, plus shipping and 6.5% state sales tax. Includes optional sleep tracking purchase price.
Based on Sleep Number website pricing as of 5/5/2021, plus shipping and 6.5% state sales tax. Compares FlexTop m7 Sleep Number 360 Smart Bed with King Sized FlexFit 2 adjustable bed base to the Personal Comfort A10 Flex-Head Smart Bed with King Sized Power-Flex 3 adjustable bed base and sleep tracking.
§ Sleep Number’s retail price and availability as of 4/20/2021, plus shipping and 6.5% state sales tax.
*120-Night Risk Free Trial available for Advanced, Elegance and Memory Foam Series mattresses only. 120-Night Trial, with restock fee, available for Classic Series. All accessories and bases are final sale.
**Optional sleep tracking available for purchase.
Promo codes and special offers cannot be combined
Sale starts at $1199.99
Things To Consider When Purchasing A Wyoming King Mattress
Before you purchase a mattress of this size it is important to consider a few things.
FREQUENCY OF USE How often will you be sleeping on this mattress? Will it be an every night sleeper or a fun lounge area for watching tv? This will change the type of mattress that will be required. An every night sleeper will need to be more like a standard mattress build up to support your body and pressure points while a lounge mattress could easily get away with being a standard piece of cheaper polyurethane foam, similar to a couch.
THICKNESS Does your mattress need to be a certain thickness to fit into the platform it will be sitting on? Many Wyoming bed platforms require a set thickness for the mattress.
PRICE How nice of a mattress do you want this to be? Price can vary by thousands of dollars for a mattress this big so you need to decide how important comfort is to you vs affordability.
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Sleep Number Mattress Vs Alternative Mattresses
Sleep Number Mattresses are a popular choice for shoppers looking for customized comfort. With firmness adjustability and 11 mattress models, there is a fit for every person and sleep position.
But there are reasons that some consumers are looking elsewhere, such as
- Cost savings: Sleep number mattresses range in price from $999-$5,099 for a queen-size mattress. There are many less expensive alternatives, especially for couples who dont need different firmness levels on each side of the bed. See our Sleep Number Bed Coupons page for more.
- Features: While Sleep Number Beds come with many useful features, there are features out there that they do not have. For instance, couples might want a bed with dual temperature control.
- Trial period & return policy:Sleep Number offers a 100-night sleep trial. If you decide to return your mattress, you will be charged an additional fee. Some mattress companies have longer trial periods and free returns.
- Shipping cost: Sleep Number charges $199 in shipping. Many companies ship for free.
Innovation Series Beds Warranty
The Sleep Number P5 presents with a 25-year limited warranty.
However, our research revealed that P5 owners give the warranty a below-average rating primarily because the non-prorated coverage ends after two years of ownership which tends to be the case with all the Sleep Number beds.
With that said, consumers are giving the Sleep Number P5 warranty a below-average rating overall.
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Owner Review Feedback For Sleep Number Mattresses
Sleep Number mattresses are typically purchased directly from Sleep Number, so thats where we found the majority of the online reviews. Out of the 34 good-quality negative user reviews we collected about the Classic Series , 10 contained complaints about issues related to a lack of cushioning. This included reviewers describing the mattress as too firm, too thin, bottoming out, or having poor pressure relief. Several reviewers pointed out that the c series is especially problematic for heavier-weight sleepers, and others noted the support felt better once they added a mattress topper.
For negative feedback on the Performance Series, we found far fewer complaints related specifically to the mattress thinness . But four out of 26 good-quality negative Innovation Series reviews noted that the mattresses were too firm or offered poor pressure relief. Perhaps this is to be expected, given that these users paid much more for their mattresses and therefore expected more. Three out of the six Cooling Memory Foam owners complained that their mattresses were either too thin, too firm, or lacked pressure relief.
Which Bed Is Right For You
The only way to know for sure which model is best for you and your budget is to visit a store and try them out. Compare the different models and features that suit your needs.
One new feature that is available is called Sleep IQ Technology, which tracks how well you sleep each night and gives you a sleep score. This nightly feedback can be helpful to make adjustments to your sleep pattern. The sleep sensor can be added to the mattress for about $200, so there is nothing to wear or turn on.
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Is Sleep Number The Best Mattress
Sleep Number is one of the most well known mattress brands and has good scores from customers on initial comfort with its number firmness technology. However, there are some complaints about durability on the electronics, pumps, and air technology, which cause customers concern about value over time.
Sleep Number Mattress Construction
The “P” in the Sleep Number bed stands for Performance, and the 5 stands for the number of body zones the mattress targets. When looking at Sleep Number mattresses, know that the performance series is different from other Sleep Number models. What differs predominantly is their pillowtop style.”
Namely, this means that the Sleep Number offers an added layer of soft padding stitched to the mattress top. It is their comfort layer, specifically designed for pressure relief on all points of their body.
We are reviewing Sleep Number Mattress P5 because these models are their most popular Sleep Number beds based on reviews and experiences. It is the only sleep number bed that targets all the critical points in the body and relieves pressure, along with having a reasonable price point.
It balances firmness and has a contoured cushion to a T with a temperature balancing feature that is highly beneficial to those that need the excess heat transferred away from their body in any sleep position.
With all these features, compared to most mattresses and even most models within the same line, the P5 is genuinely the most affordable Smart Bed option.
Additionally, in this Sleep Number bed review, we will shortly mention another Sleep Number bed model, and that is the P6. As you can imagine, there are minor differences between the two. When these two Sleep Number mattresses compare, some people do not find it worth upgrading while others truly like the extras that go with the P6.
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