Sleep Number Brand And Reputation
The Sleep Number Corporation, based in Minneapolis, MN, manufactures Sleep Number beds in the United States. The company started life as the Select Comfort Corporation in 1987.
The main way that people can purchase a Sleep Number bed is through a Sleep Number store, of which there are more than 570 across all 50 states.
Regularly ranked highest in customer satisfaction with mattresses by J. D. Power, Sleep Number became an official Sleep + Wellness partner of the National Football League in 2018.
The company also offers consultations with sleep professionals, who can provide helpful guidance on how to sleep better.
According to company research, compared with those who slept on traditional innerspring mattresses, people who used a Sleep Number bed fell asleep faster, slept more deeply, had fewer sleep disturbances, and had more relief from back pain. However, no objective research supports these findings.
Sleep Number beds contain technology that measures a persons sleep data, including body position and temperature.
Sleep Number beds allow for automatic or manual customization of different sides of the mattress.
Generally, Sleep Number beds have the following key characteristics:
Beds in this series have the classic Sleep Number bed features, plus comfort layers to provide pressure point relief.
The mattresses in this range include:
This range of mattresses may suit people who often wake up with aches and pains.
Sleep Number Credit Card Financing Options
Sleep Number financing offers a 60-month equal repayment schedule on all 360 series beds including the i10. Of great importance to note is that financing only works with Sleep Number credit cards. Every financing offer is subject to credit approval. For financing, the process is seamless. All you need to do is fill out a simple online application, submit and wait for a credit decision. Once approved, you can proceed to shop online, over the phone or in-store.
The company’s credit card for buyers with fair or above credit. Sleep Number’s APR is high . Prospective applicants need at least a credit score of 630.
Compared to the Sleep Number financing option, theGhostBed financing terms for their SmartBed is friendlier. Buyers enjoy a 5-Year 0% APR and can pay as low as $117/month for GhostSmart Bed.
The GhostBed financing process is quick and effortless without any hit to a buyer’s credit score. Pay installment payments easily through bank transfer or debit card.
The Sleep Number 360 Smart Bed Performance Series
The Performance Series is slightly plusher than the Classic Series. The p5 and cooling pSE each have 4 inches of cushioning, for a total height of 10 inches. The p6, the companys most popular mattress, has an additional inch of cushioning, for an overall thickness of 11 inches.
Compared with the beds in the Classic line and the Performance lines p5, the p6 felt like a real mattress, the kind with a surface thats adequately cushioned for people who are not particularly high-maintenance. But when I tried the p6 at home, I couldnt shake the feeling that I was sleeping on a rubber raft. The 5 inches of foam wasnt enough for me to nestle into, even with a softer air-bladder setting. Letting out air offered more give, but then the bed didnt feel as supportive, and it still didnt feel fluffy, per se.
I was left feeling adrift, but my husband, by contrast, loved sleeping on the p6. For once, instead of compromising on my medium-soft-mattress preferences, he could sleep on a firm mattress next to me. It was a sad day for him when we returned this mattress.
The pSE wasnt available to try at the store when I visited, but Sleep Numbers publicist said it has proprietary ClimaTemp foam that is softer and more plush than whats typically used on the p series. Unfortunately, were not sure exactly how this technology works because Sleep Number doesnt share details about its foam.
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What We Think About Sleep Number Mattresses
In general, we think you can get a more comfortable mattress for a lot less. But if you insist on Sleep Numbers adjustability because you and your partner cant compromise on a firmness level, and you have a flexible budget, we think only the Performance Series and Innovation Series mattresses and the Cooling Memory Foam mattress are worth considering. The less expensive Classic Series mattresses and the Value Bed lines are just too thin for most people. If you like a plush mattress with good support, then you should spend more for the Innovation Series beds, which have thicker cushioning.
Beyond SleepIQ, Sleep Numbers marketing also touts technology that claims to help you fall asleep faster with a foot-warming feature. You can also theoretically control your partners snoring by raising the upper portion of their side of the bed. However, these features are available only with the companys adjustable bases , which cost between $1,200 and $2,400 for a queen.
Heres how the mattresses themselves compare to one another:
Common Praise: What Makes These Mattresses Stand Out
- For many, the Responsive Air technology is a nice benefit. One buyer wrote, The bed also takes any pressure away while I sleep! Great technologies!
- Those with adjustable bases enjoy being able to sleep with their head and/or feet elevated. I am sleeping better because of head elevation. It helps me breathe better and sleep more restful, one review says.
- Some people like the app that accompanies the mattresses and the data it collects about their sleep. The two best features we like are the ability to use different sleep settings and in the morning comparing our sleep quality stats, one review says.
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Purple Mattress + Power Base
ThePurple Mattress + Power Base features a unique technology with a design and feel unlike others. The company’s Comfort Grid technology performs well in terms of pressure relief and spine alignment.
The Power Base is neatly done to elevate a user’s sleeping experience. Its combination with the mattress offers adjustable positions and full-body massage for the lower and upper body to enhance a restful sleep at night.
This Sleep Number bed alternative is a great choice for hot sleepers, courtesy of its open-grid comfort layer that dissipates heat. Some of its other impressive features include under-bed lighting, anti-snore position, zero gravity setting, customizable positions and a smooth, resonant-frequency massage.
About Sleep Number Warranty
Sleep Number provides warranty packages for their various products. Well quickly review the Core Line mattress warranty, the 360 Smart Beds warranty, and the 360 Smart Bed remotes warranty. For the full story, read my detailed post on Sleep Number warranties.
Lets get into the main need-to-knows, along with the pros and cons, so you feel truly confident when buying your bed and the warranty that comes with it:
Core Line 15 Year Limited Warranty
In a nutshell, Sleep Number will repair or replace your c2 or c4 bed if theres a defect that wasnt caused by human error. In other words, if something wrong happens to the bed that was due to a production error, thats on the Sleep Number crew. This will be completely covered for the first two years.
From year 3-15 of the limited warranty, you will become responsible to pay for a portion of the repair and replacement cost. Sleep Number calculates the exact amount based on the then-current prices of each product. This warranty also covers the Firmness Control system that is a part of the mattress.
360 Smart Bed 15 Year Limited Warranty
Most of the same rules apply for the 360® smart bed warranty. Additionally, any tech-related issues that arise that are related to defects in materials or workmanship with the SleepIQ module will be covered. However, after two years, nothing related to SleepIQ will be covered.
360 Smart Bed Remote Control 1 Year Limited Warranty
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Is A Sleep Number Mattress Worth The Price
Sleep Number mattresses are pricier than many nonadjustable mattresses. Youll pay about $899 to $4,299 for a queen-size mattress.
Still, many reviewers seem to feel that theyre worth the price. Happy customers report that they love being able to adjust the feel of the mattress just to their liking.
Sleep Number Mattresses Pros And Cons
In a sense, Sleep Number mattresses are just like any other: The top section is the comfort layer, while the bottom section provides support.
But instead of using layers of supportive foam or an innerspring system, the bottom portion of a Sleep Number mattress features an adjustable air chamber. It can be inflated or deflated to your preferred level of firmness.
Unfortunately, Sleep Number doesnt disclose what the comfort layer is made of. Reviewers describe it as cushiony but not necessarily plush. Some Sleep Number mattresses have thicker comfort layers.
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What Type Of Sleeper Is Best Suited For A Sleep Number Mattress
- Those who prefer to get a sound sleep with unlimited budget options
- Especially when you and your spouse are light sleepers having a love for a warm bed
- You have fairly a large budget for a mattress
- You and/or your partner can easily wake up due to your movements
- When little noise can make big differences, then the sleep number is the perfect choice for you.
How Long Do Sleep Number Mattresses Last
According to Sleep Number, the mattresses should last at least 15 years. However, your mileage may vary. Some reviewers say the mattress lasted them about 10 years, while others say theyve had their Sleep Number for 20 years. Other reviewers report that the mattress didnt last them very long at all and that they experienced sagging issues.
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Construction And Materials Comparison
The materials used to construct a mattress impact its performance, feel, and longevity. Learning the ins and outs of mattress design can help you identify what type of mattress is best for you.
As you read more about mattresses, youll often come across a few key terms related to mattress construction. The comfort system includes the top layer or layers of the mattress, which contribute directly to the feel of the bed. Under the comfort system is a thicker section called the support core, which provides a sturdy base for the mattress.
All-foam mattresses tend to have comfort systems made of memory foam, polyfoam, or other pressure-relieving materials, and a support layer made of polyfoam. By contrast, hybrid comfort systems can be made of latex, foam, or fibers, but the support layers are made with steel coils. Airbeds, which differ from temporary air mattresses, have air-filled chambers in the support core and additional comfort layers on top.
What About Customer Support
Solaire: Noncommissioned sleep guides are available in Saatva’s New York operations center to answer questions about Solaire 24 hours a day, 365 days a year.
Sleep Number: Phone support from 8 a.m.-8 p.m. on weekdays and 8:30 a.m.-5 p.m. on Saturdays as well as 24-hour chat support.
The bottom line: Concierge service is the Saatva standard. Call or chat with us anytime, day or night. Our representatives are always at the other end of the line.
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The Following Is An Overview Of The Mattresses
among Sleep Numbers Classic Series 360 Smart Beds
The Classic Series mattresses from Sleep Number certainly feel like entry-level mattresses despite their low price . A dormitory bed, I think, would be 8 inches thick and 2 inches of foam. In the bladder is a bladder full of air, which provides the mattress with the rest of its loft. In fact, there is an inch of extra foam, which makes the mattress not feel as cuddly. This series is not recommended for people who arent used to sleeping on mats or who dont plan to buy a mattress topper.
Sleep Number will introduce temperature-balancing features in 2020, like breathable fabric and gel materials that will keep mattresses cooler and more breathable.
Bed Smarts Performance Series Sleep Number 360
Classic Series and Performance Series differ in a few ways. Cooling pSEs, which are 12 inches tall and 4 inches thick, achieve a height of 10 inches. Its most popular mattress, an 11-inch mattress, is given an extra layer of cushioning.
The P6 worked for my partner as well. It was the first time he could accept my preference for medium soft mattresses without compromising . He was very sad when he had to return this mattress. When I visited Sleep Number, I didnt see PSE , but a Sleep Number spokesperson claimed the foam bed mattress was softer and plusher than P series mattresses. Sleep Number doesnt share any details about how its foam works, so we do not know exactly how it works.
Innovation Series by Sleep Number
Sleep Number Customer Reviews
Because Sleep Number mattresses can only be purchased through their stores and website, the company has a lot of control over published reviews. Thats worth keeping in mind when you browse the thousands of positive reviews on their website.
On Trustpilot, a third-party review site, Sleep Number has an average rating of 1.6 out of 5 stars based on over 35 reviews. The company hasnt claimed their profile on this website, and reviewers dont clarify which mattress they own.
Many of the 1-star reviews on Trustpilot relate to poor sleep and negative customer service experiences, while the 5-star reviews praise the comfort and quality of Sleep Number mattresses.
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Is Sleep Number Bed Worth It Best Sleep Number Bed Alternative
A highly successful name in the adjustable air-bed space, Sleep Number offers 11 models with different levels of cushioning. Users can puff them up to their desired firmness levels with the mere touch of a button. Sleep Number beds are worth it but are costlier compared to others in the market which brings with the need for alternatives.
Sleep Number beds are not the only impressive smart beds in the constantly changing world of smart beds in the country.
So which is the best sleep number bed alternative? In addition to the 5 options highlighted below, Ghost SmartBed also gives Sleep Number smart beds a run for their money.
On top of featuring auto real-time adjustments for sleep and biometric sensors for tracking sleep data, the Ghost SmartBed also boasts five zoned support, app integration and an impressive cooling system. The bed’s high adjustability makes it ideal for different sleeping positions and body types. Its comfort layer offers incredible body contouring and pressure relief. The bed’s quilted cover, made from the company’s proprietary Ghost Ice material coupled with a gel polymer layer, create a cool surface for a restful sleep.
*Photo Courtesy of GhostBed
Here are the other Sleep Number bed alternatives worth considering:
· Purple Mattress + Power Base
· Leggett and Platt Prodigy 2.0
· Nectar with Adjustable Base
· Leesa with Adjustable Base
Why You Should Trust Us
As a senior staff writer at Wirecutter, Ive spent over two years covering sleep and mattresses. Im the author of Wirecutters mattress buying guide, foam mattress guide, innerspring mattress guide, and sleep tracker guide. Ive slept on dozens of different mattresses at home, sampled dozens more in-store, visited mattress factories, and attended mattress trade shows. Ive also spent countless hours interviewing dozens of sleep and mattress experts about good sleep hygiene, pressure-point relief, and proper spinal alignment in bed. For this guide, I made two visits to the Sleep Number store in New York City to try its offerings. I also slept on the Sleep Number 360 p6 in my home for about three weeks.
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Sleep Number Purchase Details
Wondering where to buy a Sleep Number bed? Sleep Number products can be purchased in-store or ordered direct-to-consumer. For many, especially in our current pandemic climate, ordering online and having products shipped directly is a simple, hassle-free way to receive your new bed or bed frame! While you can visit a Sleep Number location, ultimately you will need time to adjust to your new mattress. All of the beds we have reviewed on our site offer generous sleep trials, Sleep Number included, providing you with the opportunity to test your new bed in the comfort of your home.
Why Would Someone Pick This Model Over The Other Sleep Number Mattresses
The I-LE is a great mix of foam comfort, contoured support, and cooling features. Those who sleep hot and who like sleeping on beds that provide a good amount of cushion would like the I-LE mattress.
Those who like the premium I-10 mattress, but want more size options or are considering purchasing a bed with a single air chamber, could definitely choose the I-LE.
The I-LE mattress is very similar to its sister models, the I-8 and the I-10 mattress and is priced right in the middle of the two at $5299.00 for a Queen size.
The decision to choose this mattress over the others will really come down to the details and personal preferences. The I-LE offers thicker and denser foam layers made with breathable material to keep people cool, supported and most of all comfortable all night.
If people want more information about the Sleep Number brand and individual models, they should Check out our full guide.
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The Sleep Number Value Beds
The Value Bed line is Sleep Numbers bed in a box option. The company is planning to discontinue it in the near future, but for now, given the current coronavirus crisis, it has gained in popularity because of its contact-free delivery. The Value lines s1 and the s3 mattresses cost about the same as the beds in the Classic line, but they have a quilted cushion layer . That quilted layer is zoned to cater to various pressure points there are five different cushioned areas in the s1 and seven in the s3. The company doesnt divulge details about its foam, so were not sure how the zones differ. But we do know that this comfort portion isnt thicker than the 2 inches we found wanting in the Classic lines entry-level c2, and the air pump sits on the floor, as opposed to being integrated into the mattress itself, like with the other lines. And although the Value line comes with SleepIQ technology, the Value Beds dont have the smart feature that allows them to conform to your body as you shift positions. We havent tried this line, but given how spartan the c line felt, we cant imagine that any amount of quilting or zoning would compensate for the thin comfort layer.