The Most Popular Sleep Number
The most popular Sleep Number is in the 35-40 range. When I asked a representative why this is range is so popular, I was told: Sleep Number is really based on personal preference and what is most comfortable for each person, the 35-45 range gives great support and pressure relief for most.
Sleep Number also told us that, in terms of models, some common options are the C2 for the price point, P5 for the best value, and I8 for best comfort and the added cooling.
Who Might Not Want A Sleep Number
- People who love memory foam Depending on what is available, there are one possibly two Sleep Number models that offer a comfort layer made with memory foam. Those who love the feel of classic memory foam will be limited on Sleep Number beds, which are at their core adjustable air beds.
- Couples who like to sleep close together One of the biggest complaints from couples is that a sagging/division is created in between the dual air chambers on the bed. Couples who like to sleep close or cuddle in the center of the bed feel as those they are sinking into the middle of the bed.
Sleep Number Store Locator
Sleep Number store locator displays list of stores in neighborhood, cities, states and countries. Database of Sleep Number stores, factory stores and the easiest way to find Sleep Number store locations, map, shopping hours and information about brand.
Sleep Number stores locations in database: 315Largest shopping mall with Sleep Number store: Westfield Santa Anita Shopping Centre
Recommended Reading: Sleep Number I8 Flexfit 2
How Sleep Number Mattresses Compare
The low end of each price range refers to the size noted in the chart. The high end refers to a split or flextop California king bed, unless noted. Split and flextop mattresses are the same pricea split mattress works for a base that adjusts only the upper body a flextop works for one that adjusts to both upper and lower bodyand theyre around $200 to $600 more expensive than a regular mattress of the same size.
|Sleep Number Classic Series||Sleep Number Performance Series||Sleep Number Innovation Series||Sleep Number Memory Foam|
|10 inches||12 inches||13 inches||12 inches||11 inches||10 inches||11 inches|
Is Sleep Number The Best Mattress
Sleep Number is one of the most well known mattress brands and has good scores from customers on initial comfort with its number firmness technology. However, there are some complaints about durability on the electronics, pumps, and air technology, which cause customers concern about value over time.
Read Also: Does Sleeping In The Cold Help Lose Weight
What To Look Forward To
In 2022, Sleep Number is releasing its Climate 360 Smart Bed, which is said to be responsive to both temperature and firmness preferences. The company says the bed will have sensors to measure sleep-tracking data like your heart, heart-rate variability, and breathing rate. Among other features, the mattress will automatically adjust firmness in response to your movements, and warm or cool the bed based on your body temperature. Sleep Number also now offers a kids bed.
Further reading on mattresses
What Is Sleep Number’s Return Policy
Every mattress you buy from Sleep Number comes with a 100-night trial. During that time, simply sleep on the mattress as usual if you dont like it, you can return it within 100 days for a full refund. This amount doesnt include the shipping fees to or from Sleep Number. For the companys other products, you have 30 days to exchange them for a replacement returns are not possible unless the item is defective or damaged. Are you buying DualTemp bedding? You can return it for a refund within 30 days. Keep in mind that some items dont qualify for returns, including demo models and models purchased at a factory outlet.
Also Check: Sleep On Latex Mattress Reviews
Sleep Trial And Returns
Since customers who purchase a mattress online arent able to try it first, most online mattress retailers offer a lengthy sleep trial. The sleep trial allows you to test out your new mattress at home and return it if you dont like it.
Often these sleep trials require customers to sleep on the bed for a minimum number of nights before they can return or exchange it. If a return is requested, the company may coordinate pickup and donation or recycling. In most instances, customers then receive a full refund. However, some companies may require the customer to pay return shipping charges or a restocking fee.
Sleep Number Sleep Trial and Return PolicyAll Sleep Number 360 mattresses come with a 100-day trial. Sleep Number has a mandatory 30-day break-in period before shoppers can initiate a return. The company will provide a full refund minus return delivery fees, provided the mattress is returned in good condition.
Purple Sleep Trial and Return PolicyPurple offers a 100-night sleep trial for all mattresses, but requires a 21-night mandatory break-in period. For customers who choose to return their mattress, Purple arranges pickup at no charge and coordinates donation to a local charity or recycling plant. The customer is then refunded the cost of the mattress in full, minus any original delivery fees. Customers can also elect to exchange the mattress for a different Purple model in lieu of a refund.
Browse Sleep Number Customer Reviews
Going with the C2 and adding my own bells and whistles
Very grateful for Candid Reviewer’s advice. We were interested in the C2 after seeing the excellent rating it received from Consumer Reports, with high marks for durability, side and back sleeping. We went to the sleep number store, stuck to our plan and avoided being up- sold, and bought both the recommended fiber topper and a gel topper to experiment with once the C2 arrives. We also are using our old metal frame with a queen-size bunkie board , for a nice savings compared to the $300 foundation from sleep number. More $ for new sheets and bedding!
Not perfect but best mattress I’ve had in….well ever.
I will not buy any other bed again.
Best bed I ever had. I’m a big person 300 Plus pounds…At year 10 the pump went out and I called…they still had my info and sold me a new pump at 1/2 price. It’s went through 2 moves and is still great! My husband is also big so it stands up to heavy folks. Folks on the phone were friendly and helpful. I’m looking now to buy my son one.
So far, So Good!
Warning: Sleep Number Beds Last Only 6 Years
I wish I had not purchased this bed since I cannot find a good sleep position and will purchase another mattress
One moth in and love it, after a few tweaks
DO NOT BUY THIS BED!!!! READ YOUR WARRANTY!!!
ONLY buy the C2 mattress, no upgrades
DO NOT BUY
Love the bed, hate the technology
A review 6 years in the making
Delivery / Service
You May Like: Clonidine For Sleep And Anxiety
Ratings And Reviews Common Praise
- Couples love being able to personalize the firmness of their side of the bed. The dual air chambers available on most models means that someone who prefers a firmer bed doesnt have to compromise with a partner who likes more cushion. If one person likes to sleep on their side and another doesnt, they have a great solution here.
- People with back problems or medical issues that require them to sit up at different points love the flexibility of Sleep Number beds. They can adjust the firmness of their bed for a couple of nights if needed and can raise/lower the head of their bed with a FlexFit Adjustable Base depending on their current needs.
- There was heavy praise for the longevity and durability of the Sleep Number bed.People came back to Sleep Numbers site to say theyve had their bed for 10+ years and they are still comfortable. Of course, not everyone was able to stay comfortable in their bed for a decade without experiencing issues, but people tended to have their Sleep Number bed for a long time.
RELATED: Best Customizable Mattresses
Construction And Materials Comparison
The materials used to construct a mattress impact its performance, feel, and longevity. Learning the ins and outs of mattress design can help you identify what type of mattress is best for you.
As you read more about mattresses, youll often come across a few key terms related to mattress construction. The comfort system includes the top layer or layers of the mattress, which contribute directly to the feel of the bed. Under the comfort system is a thicker section called the support core, which provides a sturdy base for the mattress.
All-foam mattresses tend to have comfort systems made of memory foam, polyfoam, or other pressure-relieving materials, and a support layer made of polyfoam. By contrast, hybrid comfort systems can be made of latex, foam, or fibers, but the support layers are made with steel coils. Airbeds, which differ from temporary air mattresses, have air-filled chambers in the support core and additional comfort layers on top.
You May Like: How To Sleep After Car Accident
The Sleep Number 360 Smart Bed Classic Series
The under-$1,500 Classic Series is Sleep Numbers entry-level offering, and the mattresses in this line sure feel like it. The 8-inch c2 reminds me of a dormitory bednot surprising, since it contains only 2 inches of foam the rest of the mattress is made up of air encased in the bladder. The c4 has an inch more foam, for a total of 9 inches, and feels only slightly less institutional theres nothing cuddly about it. Unless youre used to sleeping on a mat or you plan on springing for a good mattress topper, we dont recommend this series.
In 2020, Sleep Number updated its 360 Smart Beds, adding temperature-balancing featuresincluding high air-flow fabrics and gel materialsmeant to make the mattresses feel cooler and more breathable.
Owner Review Feedback For Sleep Number Mattresses
Sleep Number mattresses are typically purchased directly from Sleep Number, so thats where we found the majority of the online reviews. Out of the 34 good-quality negative user reviews we collected about the Classic Series , 10 contained complaints about issues related to a lack of cushioning. This included reviewers describing the mattress as too firm, too thin, bottoming out, or having poor pressure relief. Several reviewers pointed out that the c series is especially problematic for heavier-weight sleepers, and others noted the support felt better once they added a mattress topper.
For negative feedback on the Performance Series, we found far fewer complaints related specifically to the mattress thinness . But four out of 26 good-quality negative Innovation Series reviews noted that the mattresses were too firm or offered poor pressure relief. Perhaps this is to be expected, given that these users paid much more for their mattresses and therefore expected more. Three out of the six Cooling Memory Foam owners complained that their mattresses were either too thin, too firm, or lacked pressure relief.
Don’t Miss: Sit N Sleep Customer Service Number
Legal Issues And Controversy
In 2005, Sleepy’s, which is now Mattress Firm, sued Select Comfort, currently known as Sleep Number, for disparaging the quality and comfort of Personal Preference beds made by Sleepy’s, and said Sleepys offered inferior warranties. The case revolved around whether or not Select Comfort violated a 2005 contract that let Sleepys sell a Select Comfort product, while Select Comfort sold an arguably superior product in its own stores. The case was originally dismissed in 2015 by U.S. District Judge Joanna Seybert in Central Islip, New York but later revived by the 2nd U.S. Circuit Court of Appeals in 2018 after finding out that the lower court misinterpreted part of the New York law. The appeals court also threw out a $2.63 million legal fee award for Sleep Number. In 2015, a class action lawsuit was filed against Sleep Number and Leggett & Platt accusing the companies of failing to uphold the warranty and fix a bed they sold to customers, David and Katina Spade. The suit claims there were several other customers who experienced similar issues.
Contacting Sleep Number Customer Support
Sleep Number prides itself on offering top-notch customer support. If you need help, call 1 411-2188. Agents are available by phone Monday through Friday from 8:00 a.m. to 8:00 p.m. and on Saturdays from 8:30 a.m. to 5:00 p.m. Do you have a question outside of these hours? The company runs a 24/7 chat support feature. Just visit the customer service page and click the blue Live Chat button at the bottom-right corner of the page. If you want to find the answer on your own, browse the help articles in the Knowledge Base section or search a topic in the How Can We Help? search bar at the top of the page.
Read Also: Pills That Help You Lose Weight While You Sleep
Sleep Number Beds Review Overview
The Sleep Number Beds are a great option for shoppers looking for a luxurious sleep experience. Sleep Number creates many adjustable air beds that allow users to customize the firmness and support of their mattress among other customizable settings.
A Sleep Number Bed is a great choice for sleepers with specific needs. If you have specific pain points or a particular sleep disorder, you may be more sensitive to your sleep environment and benefit from being able to adjust your bed to your preferences. Keep in mind, these mattresses offer a luxury experience, so they come at a high price. For shoppers in the market for a budget mattress, you may want to look elsewhere.
RELATED: Best Sleep Number Bed Alternatives
Who Makes Sleep Number Beds
Sleep Number beds are made by Select Comfort Corporation , which is a public company. They design, manufacture, market, and distribute beds, proprietary beds, and other sleep-related accessory products and are headquartered in Minneapolis, Minnesota.
Select Comfort was founded by Robert Walker and JoAnn Walker in 1987. Today, the company has around 3,700+ employees and was listed as the 87th best Small Company in America by Forbes.
Select Comfort has two manufacturing plants one in Irmo, South Carolina and the other in Salt Lake City, Utah which distribute products in the United States and Canada.
You May Like: Sit N Sleep Costa Mesa
What We Think About Sleep Number Mattresses
In general, we think you can get a more comfortable mattress for a lot less. But if you insist on Sleep Numbers adjustability because you and your partner cant compromise on a firmness level, and you have a flexible budget, we think only the Performance Series and Innovation Series mattresses and the Cooling Memory Foam mattress are worth considering. The less expensive Classic Series mattresses and the Value Bed lines are just too thin for most people. If you like a plush mattress with good support, then you should spend more for the Innovation Series beds, which have thicker cushioning.
Beyond SleepIQ, Sleep Numbers marketing also touts technology that claims to help you fall asleep faster with a foot-warming feature. You can also theoretically control your partners snoring by raising the upper portion of their side of the bed. However, these features are available only with the companys adjustable bases , which cost between $1,200 and $2,400 for a queen.
Heres how the mattresses themselves compare to one another:
Delivery Warranty And Returns
The Value Bed line ships free via UPS. Other lines can be delivered in-person for $200. You can pick a day and time window based on availability, and, if all works well, Sleep Numbers Comfort Service Home Delivery service team stops by with your mattress, configures the air pumps and app, and shows you how everything works. However, the delivery team missed my window twice because of New York City traffic . I received my bed on the third try, only to find out that I had been given a one-chamber instead of a two-chamber mattress, as requested. For my re-order, with the help of the Sleep Number public relations team, I was able to confirm a morning delivery and received the correct mattress without a hitch. To be fair, despite my experience, customer service wasnt a big pain point among the user reviews we analyzed.
Theres a 100-night free trial for all new Sleep Number mattresses, but you need to sleep on one for 30 nights before filing for a return. Plus, if you decide to return the mattress, theres at least a $200 fee to cover transportation costs. If you ordered an adjustable base with your mattress, that base cannot be returned.
Don’t Miss: Sleep Number Bed Frederick Md
Modular & Adjustable Bases
Since Sleep Number is all about individualized comfort, it is not surprising that they also make different types of bases for the mattress.
Sleep Number makes one modular base and three different adjustable bases for their mattresses: FlexFit 1, FlexFit 2 and FlexFit 3.
Note: A Sleep Numbers modular or adjustable base is not the only base that works with a Sleep Number mattress. All one needs to have is a flat and sturdy surface for the mattress or the individual may potentially void his or her warranty.
Modular & Adjustable Base Descriptions
This modular bed base is a standard base that is designed to be both sturdy and durable. Sleep Number says it will last 20 years or more and prevent sagging in the mattress. It is also easy to get through narrow spaces and set up in smaller rooms so it could be ideal for apartment living.
Raises the head of the bed one remote will control the elevation of the bed and adjust the Sleep Number in the same device.
The most popular FlexFit Base. It raises the head of the bed like the FlexFit 1 and offers the following additional features:
- A Zero Gravity option that raises the head and foot in a way that leaves the sleeper feeling weightless
- Partner Snore technology allows one partner to raise the other partners head
- Timer feature changes the raised part of the bed at a certain time in an effort to shift the sleeper into a different position at a designated time.
Includes all of the features in FlexFit 2 and the following features:
- Turn on a soft light under the bed and control the nightstand lamps with one button
- Massage soothes tired muscles and leaves the sleeper feeling rejuvenated
***From Sleep Number: The FlexFit adjustable base is not covered under our 100-Night In-Home Trial and is non-returnable. Delivery and set up outside the standard Comfort Service. When purchasing online, one must select the Home Delivery option. Standard UPS shipping is not available for adjustable bases.***
Also Check: Best Mattress For Sleeping On Your Side